All originally packed items can be returned within 14 days unlimited and without stating reasons. Films and fabrics which a re cut to length, custom-made items and prints are excluded from exchange. For keeping the exchange date, the goods must be returned in due time.
To handle the exchange you can choose among two possibilities:
1) Send a postpaid consignment:
You can frank the consignment yourself and return it to us:
Address for return consignments:
abama Display GmbH
+49 (0)241 8 89 79 - 0
2) Ask for a return service:
Or you call our return service under +49 (0)241 8 89 79 - 0 and we ask DPD to collect the goods from you. For return consignments with DPD we charge you all in € 5.-- per parcel and € 25.-- per pallet for consignments with forwarder within Germany. Other countries upon request. Unfortunately, we cannot accept freight collect consignments.
Please enclose by all means a copy of the delivery note in the parcel so that we can allocate the return consignment and issue a credit note promptly.
As soon as we received the goods you will receive a credit note from us by mail which you can either set off with your next purchase or which you can have disbursed.