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Shipping & charges

Thanks to efficient logistics, reliable partners and our many years of experience in the worldwide dispatch of decorative articles, you can expect professional packing, packaging and fast and trouble-free delivery of your goods from us. On request, we also supply branches according to your specifications.

Delivery depends mainly on the place of delivery. Within Germany you can generally expect a delivery time of 1-4 days. To other European countries the delivery time is usually 2-6 days.

Transport damage

Please complain about material or manufacturing defects as well as transport damages immediately upon receipt of the goods. Visible damage in transit must be confirmed by the carrier on the freight documents.

Following you find an overview of our favorable forwarding expenses-all-inclusive.

Country Prices shipping transport Prices parcel transport
1 pallet 2 pallets parcels up to 20 kg parcels 20-32 kg
  • Germany
  • Benelux
  • duration 1-4 days


€ 70,00


€ 110,00


€ 5,95


€ 9,95
  • Austria
  • France
  • Italy
  • Poland
  • Slovakia
  • Denmark
  • duration 2-6 days


€ 115,00


€ 220,00


€ 14,95


€ 19,95
  • Great Britain
  • Ireland
  • Sweden
  • Finland
  • Norway
  • Spain
  • Portugal
  • Switzerland
  • duration 2-6 days


€ 170,00


€ 320,00


€ 14,95


€ 19,95

Price on request for pallets from 3 pieces and general cargo.
Price on request for packages over 32 kg. 
For orders over 100 € in the German webshop, parcels are delivered free of charge in Germany.

Exceptions

The following delivery targets are not supplied at the above-mentioned flat rates for shipping costs: Heligoland, Channel Islands, Hebrides, Shetland, Corsica, French Alps (post codes 25, 39, 01, 74), Pyrenees (post codes 64, 65, 09, 66), exclusive islands (island surcharge). In this case it makes sense to ask us for the shipping costs in advance.

Additional shipping costs

For bulky goods, pallet shipping and a few delivery countries (incl. islands) special shipping costs apply. Only in very rare cases an order fulfils the conditions for additional shipping costs. We will contact you immediately if your order should be affected. You are also welcome to enquire about individual shipping costs in advance by telephone or e-mail.

Complaints / Questions

For complaints or other questions please contact our customer service:

Phone: +49 (0)241 8 89 79-0
Mo.-Fr.  8:00 – 12:30 Uhr
            13:00 – 17:00 Uhr

In any case, the return is at our expense and risk. The return or the return request must be sent to:

Decorado by abama Display GmbH
Feldchen 15
52070 Aachen
Germany

Further questions?

If you have any further questions, please do not hesitate to contact us by e-mail or telephone.

Phone: +49 (0)241 8 89 79-0
info@decorado.de

Mo.-Fr.  8:00 – 12:30 Uhr
            13:00 – 17:00 Uhr

Your Decorado team
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